Susan Hoekstra & Associates

(201)445-2445 shoekstra@theservicejourney.com
Author:  The Service Journey
Client Experience & Customer Service Presenter Customer Service Expert & Consultant
Peter Sluka 
Master Black Belt Six Sigma
Operational Excellence Expert

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Phone:  201-445-2445

E-mail:  shoekstra@theservicejourney.com

Snail mail:  41 Plane Street
                    Midland Park, NJ  07432
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